Privacy Policy
Effective Date 30/06/2025
Toolbox Admin Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. The Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website www.toolboxadmin.co.uk or engage with our services.
- Who We Are
Toolbox Admin Ltd provides flexible office support services to tradespeople across the UK, our registered office is at:
Suite 109i, North East Business and Innovation Centre, Wearfield, Sunderland, SR5 2TA.
Company registered in England and Wales under No.16065452.
If you have any questions regarding your data, please contact us at info@toolboxadmin.co.uk
- What Information We Collect
We may collect and process the following data about you:
- Identity Data: Name, business name, and job title.
- Contact Data: Email address, telephone number and address.
- Business Data: Information about the services you require or have received.
- Technical Data: IP address, browser type and version, time zone settings and usage data when you visit our website.
- Communication Data: Information you provide to us when you contact us via email, web forms or phone.
- How We Collect Your Data
We collect your data when you visit our website, fill in a contact form and communicate with us via email or phone and engage our services.
We may also collect data through third party services like analytics providers.
- How We Use Your Data
We use your data to respond to:
- Enquiries or service requests.
- Deliver our office administration support services.
- Manage contracts and client relationships.
- Improve our website and services.
- Send important updates or service-related information.
We will only use your personal data when we have a lawful basis to do so, such as fulfilling a contract or complying with a legal obligation.
- Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:
- Consent: When you give us permission to process your data.
- Contractual necessity: To provide services you have requested.
- Legal obligation: To meet regulatory requirements.
- Legitimate interests: To run and improve our business (where your rights do not override those interests)
- How We Share Your Data
We DO NOT sell your personal data, however we may share it with trusted service providers under strict data processing agreements and with legal authorities, if required by law.
- Data Security
We take the security of your personal data seriously and use appropriate technical and organisational measures to prevent unauthorised access, alteration or loss.
- Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting or reporting requirements.
- Your Data Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict processing.
- Withdrawn consent at any time.
- Lodge a complaint with the Information Commissioners Office (ICO).
- Cookies
We may use cookies to enhance user experience on our website. You can adjust your browser settings to refuse some or all cookies. For information, see our Cookie Policy.
- Third Party Links
Our website may include links to third party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.
- Changes to This Policy
We may update this policy from time to time, any significant changes will be communicated on our website.
- Contacting Us
If you have any questions about this Privacy Policy or wish to exercise your rights, then please contact info@toolboxadmin.co.uk or write to us at Toolbox Admin Ltd, Suite 109i North East BIC, Wearfield, Sunderland SR5 2TA.
